Microsoft Dynamics NAV Service module provides a comprehensive insight into the company's service activities, it simplifies the processing of clients’ demands as well as planning and redistribution of available resources. Through Microsoft Dynamics NAV, employees can anticipate and plan spending of inventory, manage contracts in service, control costs, and monitor service operations.
Service module in Microsoft Dynamics NAV includes among others:
- Managing service orders;
- Managing contracts in the service;
- Planning the work and materials needed, planning and scheduling orders;
- Servicing history;
- Managing prices;
Improved efficiency and control of all operations in the service – inventory status, costs, workload and priorities by orders;
Automated process of creating service orders and controlling the process;
More efficient management of agreements - guarantees, conditions and response times, offers, contracts, etc;
Availability of service history - prices, discounts and other relevant information;
A large number of reports based on multiple criteria and data export.