Microsoft Dynamics CRM
CRM (Customer Relationship Management) solutions are intended for employees in the sectors of sales, marketing and custiomer service. The solution integrates all customer information in one place, thus simplifying the sales proceses, shortening the sales cycle and providing detailed insight into sales opportunities. CRM solutions support marketing activities and provide an unified data storage for purposes of market research.
The main advantages of using Microsoft Dynamics CRM are identification and categorization of sales opportunities, optimization of sales processes and marketing management. Individual approach to each client certainly leads to greater satisfaction for clients and more effective execution of tasks for employees.