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Customer support

Although training and instructions for use are available, working with modern technologies occasionally leads to various problems and concerns. Errors in data entry or analysis are just some of them, and fast and appropriate response of experts can be crucial for a smooth progress of business operations.

IN2 Dynamics provides its clients with full support, according to the defined service maintenance agreement (SLA). Our team of experts reacts immediately in order to solve the problem in the shortest possible time. In addition to traditional communication channels, clients are provided with a group address where the query is automatically processed and forwarded to the appropriate person. The status of each reported problem can be monitored and the eventual additional requirements registered.